Each and every one that phone calls the tech support number is wanting to speak to a true man or woman right away. No one desires to have to jump via a maze of issues in hopes of simply becoming set within a que to speak to an actual individual!
Also, our telephone line to your home arrived down in a windstorm another night time, as did our neighbors. We don't utilize a landline any longer, though the cable is in the road and continue to connected on your house finish. I instructed that they just remove it absolutely. They mentioned as I did not have an Lively landline, they might not send a technician out to scrub up the wire in the midst of the street.
Back in the day, you experienced a selection of companies. Now We've got megacorps that swallow each individual option option up and you simply're remaining with three choices spanning a complete country, all of which collude with eachother to extort It can be customers.
If an automatic assistant asks for The rationale of your respective simply call, point out "I would want to make payment arrangements for my mobility Invoice".
The TELUS staff acknowledges that our do the job spans lots of Territories and Treaty areas and we're grateful for the standard Understanding Keepers and Elders who are with us now, all those who have absent before us along with the youth that encourage us.
• In my discussion with Juan within the loyalty crew, I used to be falsely accused of staying discriminatory Once i referenced A different Section, which was extremely offensive and uncalled for. Juan later apologized, indicating which the knowledge was totally unacceptable.
If my problems will not be tackled, I are going to be forced to telus billing support escalate this additional, such as into the Business in the President, the media, and the Better Business Bureau.
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Solved conversations might be closed and saved for 90 days, and might be accessed from the Information Centre inside the My TELUS app.
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I would love a phone from a person who has some final decision producing ability on how I'm able to close my accounts and be carried out with Telus.
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The TELUS workforce acknowledges that our do the job spans quite a few Territories and Treaty locations and we've been grateful for the normal Knowledge Keepers and Elders who will be with us these days, all those who have absent in advance of us and also the youth that encourage us.
I'll cancel each of the services residence and cellular with Telus and tell my family and friends to do so, which was the worst working experience I got with Telus